Terms and Conditions


This website, located at www.openboxstore.in or any of our affiliated sites including mobile and/or Internet applications or “apps” (collectively, the “Site”), is provided by Openbox Store (Open Box Store, “we,” “our,” or “us”) to the person accessing this Site (“you,” “your”)


The domain name www.openboxstore.in is a website which is operated by Openbox Store a sole proprietorship incorporated under laws of India with our registered office at Openbox Store, Main Market, Near Boys School, Ratia, Haryana-125051 (“Company”).

The use of website is governed by the following terms and conditions. We have the primary right to change, replace, add or remove any portion, content, information or product of this website without any prior notice including the terms, conditions and policies of this website. It is your responsibility to review these policies for any updates. Your use of this website means that you agree to these terms and conditions.

Your use of any information or material on this website is entirely at your own risk. It is not our responsibility to ensure that the information or materials available meet your specifications.

Our Services

Openbox Store offer customers the widest variety of IT, Electronics, Appliances, Fashion wear, Grocery, Home equipment, Mobiles and all other everyday use products at affordable prices. Upon placing an order, www.openboxstore.in shall ship the product to you and be entitle to its payment for the service.

Third Party Websites

We are active on third party sites such as Facebook, Twitter and LinkedIn. These are only for sharing or for listing purpose and we take no responsibility of these sites or of their contents listed on our website. We deny all liabilities and take no responsibility for the content that may be posted on such third party websites by the users of such websites including the comments posted by them. Neither we nor any third party provide any warranty as to the accuracy of the information and products offered on this website. You acknowledge that such information and products may consist of some errors or inaccuracies at any point of time.


Your privacy is important for us. We treat it as our asset and serve to keep this asset confidential. However we may use this information for internal record keeping, improve our products and services, promote about new products or information which you may find interesting, to contact you for market research purposes. It may be done via e-mail, phone or fax.

We are committed to make sure that your personal information is safe. In order to do this we have set up certain procedures to safeguard and secure the personal information.

Product Accuracy

The images of the items on the website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflect the colour of the items. Your items may vary slightly from those images. All sizes and measurements of items are approximate; however we do make every effort to ensure they are accurate as possible. We take all reasonable care to ensure that all details, descriptions and prices of items are as accurate as possible.

Product Pricing

We make sure that all the pricing details appearing on the website are accurate. However errors may occur, in that case information would be provided to you if an order has been placed by you. In case you want to cancel the order we would willing help you and refund the amount (if already been paid). If we are unable to connect with you we would cancel that order.

Also prices for items may change from time to time without any prior notice. However it would not affect the orders that have already been dispatched. The price of an item includes Goods and Services Tax (or similar sales tax) at the prevailing rate for which we are responsible as a seller.


We carry out a standard pre-authorization check on your payment card to check the availability of sufficient funds in order to complete the transaction process. After this pre-authorization check the amount will be debited from your account to complete your order. Before shipping or delivery we may confirm your order on phone or via e-mail to provide you with a safe online shopping.


While placing an order you will be given various options for delivery and this will vary depending on the area from where you want to place an order. After placing an order you will receive an e-mail conformation describing the details of your order and also the estimated time. Generally the maximum estimated delivery time is 5-6 business days. At times the delivery to its destination may take longer than the estimated time due to unforeseen circumstances for which the management will not be responsible. However, we will reach you by an e-mail.

Sale in India Only

Products on this website are solely for the purpose of sale in India. Those who access the site from other countries other than India, Openbosstore is not responsible for the delivery or refund of the products.

Warranty Terms and Conditions

* Any liquid/physical damage will not be considered under warranty

* Customer will have to bear the logistic charges to send the unit at our service facility.

* No cancellation/refund will be entertained once order is placed.In case of warranty, Open Box Store only repair the product or if it is not repairable then Open Box Store will replace the product within warranty period, Customer will have to produce the receipt at the time of claiming the warranty.

Intellectual Property Rights

All and any intellectual property rights in connection with the products shall be owned absolutely by the Company.

Law and Jurisdiction

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Haryana.


You agree to indemnify, defend and hold harmless the Company, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages or costs arising from your use of this website, your breach of these Terms of Service, or infringement of any intellectual property right.

Violation & Termination

You agree that the Company may, in its sole discretion and without prior notice, terminate your access to the website and block your future access if we determine that you have violated these Terms of Service or any other policies. If you or the Company terminates your use of any service, you shall still be liable to pay for any service that you have already ordered till the time of such termination.

Exclusion of Liability (All Portals & Our Website’s)

Notwithstanding anything, Open Box Store shall not be liable to any customer or anybody using the products, sold by Open Box Store for any injury, harm, death, loss, damage etc on account of overheating, battery/product explosion, health hazards, radiation, wrongful usage, intake for any other reason, Which may or may not result from any act, omission or neglect of Open Box Store. Open Box Store is making the sales of the products on the condition of zero liability and the buyer agree to absolve and exclude the liability of Open Box Store for any cause of action, Except to the extent of what is already covered under the seller warranty (if any).

Theft or Criminal Activity(All Portals & Our Website’s)

Open Box Store sources the mobile phones/products only from authorized, reputed and recognized vendors/suppliers, therefore, in the event of the product sold by Open Box Store is found to be a subject property of the theft or involved in any other criminal offense then Open Box Store shall not be liable for any loss or damage, indirect, direct or consequential and Open Box Store makes the sale of products believing the representation and warranties given by the vendors/supplier as true to the best of their knowledge, However, Open Box Store agrees to reveal the identity of the supplier/vendor in such cases.

If you have any questions, comments or requests regarding our Terms of Service or the website please contact us at support@ openboxstore.in